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Coyote Software – product update June 2020

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Arrears Notes Added | Managed

Coyote now displays arrears notes from external property management systems, giving you more context to what is going on with that particular arrear.

The notes may be held at different levels by each of our clients, so if your PM system has the arrears notes function available, we will be in touch to set this up for you to – making sure that the notes appear at the correct location within your system, e.g. at invoice, unit, tenant level, etc.

Arrears notes can be displayed in any report containing an arrears table.


Updates to all Arrears | Managed

We’ve tidied up the columns in the arrears table and we’ve added a new column for Total Arrears – making it clearer to understand the total for/of? arrears outstanding.

Arrears reports are now available for export to Excel, in addition to Word and PDF formats, making it easier to analyse your arrears data.

We have also added the option to bring in property level arrears; specifically for amounts which cannot be attached to a specific unit e.g. costs associated with the common areas of a property.


Multi-select | Market and Managed

We’ve made it much easier to select multiple options when using dropdown fields in Coyote – particularly useful for building report queries or filtering search results.


UI Enhancements | Market and Managed

The new Help Centre can be found in the toolbar, next to your account preferences. Access the Help Centre from anywhere, to raise a support ticket, access help articles, or start a live chat with the support team.

The way in which Infabode data is displayed within Coyote has been updated, making it easier to view research and insights in relation to the current asset.


A lot of the updates made on this release have been focussed around arrears, which has been a direct response to recent user feedback and requests. Your feedback really does help to drive new features in Coyote, so please let us know if there’s something specific that you’d like to see in a future update, by sharing with your Client Services Team.

Technical support is available on +44 (0)20 3960 6470 or via

Please remember we also have the Help Centre for users, containing knowledge articles to help you get the most out of using Coyote.


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